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We can remotely support youFrom our
Cheltenham office, we can remotely connect to your PC.
Remote support means that most operating systems and software issues
can be resolved promptly without the need for a site visit.
Smart customers will benefit from:
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Instant access to a dedicated Smart IT engineer
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Rapid response times
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Direct access to your workstation or server
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UK support team who are friendly and understanding that
speak your language
Manual Instructions
If an engineer needs to access
your PC or server remotely then please follow these
instructions:
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Click on the
following link
Smart Remote Support Tool
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Click run
when asked (this will happen twice)
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Type in the
Session ID the engineer gives you over the phone.
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Click on
connect to start the remote support session.
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Click "Show"
when prompted.
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Our engineer
now has control of your PC and can see your screen.
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Terminal Server Push Email VPN
RemoteSolutions
Terminal Server
Push Email
VPN
OWA
ConnectivitySolutions
ADSL
Leased Lines
Mobile &
Wireless
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